📢 A New Chapter for Why Where Matters

Hey Reader,

Apologies for the extended gap in posts, but I've been swamped with requests since the Where Matters book launched. While this is certainly a good problem to have, it means I need to make some adjustments to deliver the quality content our readers deserve.

Fortunately, I have a colleague who joins me weekly to discuss the very topics we cover in this newsletter, and he's offered to become a contributor. Bryan Small has been an LBS integrator for 30 years, spending most of his career "in the trenches" implementing systems. Few professionals possess Bryan's breadth and depth of experience in this industry.

Where Matters - Book

Healthcare's Playbook for Location-based Services 2.0 and AI

– "A Care Traffic Control Manifesto".

Learn More

🎯 Real-World Insights from the Field

Bryan will deliver practical, timely insights on LBS topics—the kind of "tell it like it is" perspective we need more of, perfectly aligned with our mission. I expect his contributions will complement my posts on emerging LBS technologies and AI beautifully.

💡 The Care Traffic Control Vision

The dream for Why Where Matters has always been seeing Care Traffic Control implemented in practice. This journey began in 2018 when I co-founded Navv Systems, where we created an operational digital twin used for workflow automation across 22 US hospitals.

Our Track Record:

Labs workflow: Functioned like Amazon's package tracking using indoor GPS—eliminating lost specimens entirely
Patient Transport: Achieved consistent 15% throughput improvements
EVS operations: Deployed location-aware dispatching for teams exceeding 300 employees

Every customer loved the product. So why didn't it take off? One major barrier: awareness.

🚀 Healthcare's Digital Awakening

Healthcare leaders are finally taking notice. Despite intense AI focus, sophisticated customers recognize that sensor-based systems become exponentially smarter with AI integration, while AI becomes dramatically more intelligent with sensor data. They understand how easily organizations can fall behind given today's accelerated development pace.

Our mission remains clear: ensure no one gets left behind by spreading awareness of these transformative capabilities.

🎉 Looking Forward

Bryan and I are thrilled to open this new chapter. I'm especially excited that Care Traffic Control is receiving the attention it deserves. Whether you're beginning your LBS journey or planning your Care Traffic Control implementation, you're in the right place.

Until next week,