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πŸ›¬ Care Traffic Control

Published over 1 year agoΒ β€’Β 1 min read

Hey Reader,

πŸ™‹β€β™‚οΈ What is Care Traffic Control?

In this post we are going to offer a definition that is a more literal alignment with air traffic control than you may have seen. But first we want to give some background that might show why I chose this definition.

πŸͺ™ Who coined it?

  • Dr. John Halamka, now with Mayo, in an interview with Fox Business in 2015.
  • Vision was a command center with access to your "connected self" devices like smart watches, Fitbits, smart scales, BP devices and wearable EKG's.
  • Caregivers are monitoring you remotely to keep you out of the hospital.

πŸ„β€β™€οΈ Go with the flow

  • Since then Care Traffic Control has centered on patient flow.
  • New Hampshire DHHS is using it to prevent boarding of psych patients in the ED.
  • HNS is using Care Traffic Control to speed up discharges.
  • Teletracking is a CTC product focusing on patient flow.
  • Maybe we should broaden the scope of Care Traffic Control.

πŸšΆβ€β™‚οΈ What is traffic

  • With 10 years in Air Traffic Control, I think Care Traffic Control has an even more direct alignment.
  • That alignment comes from the emergence of Location Based Services (LBS).
  • LBS is like the radar in ATC.
  • Motion is endemic to healthcare operations.
  • Motion is a well-known source of waste.

πŸ“œ Real Time Healthcare

  • In 2018, Gartner said "The real-time health system (RTHS) is a conceptual, operational and technology paradigm for the next-generation healthcare delivery organization (HDO). The RTHS transforms the HDO into an enterprise that is aware, collaborative, and smart. The RTHS assimilates real-time operational intelligence to achieve business objectives."
  • Sounds a lot like what we want from Care Traffic Control.

βœ’οΈ Let's define Care Traffic Control

  • Here we go: "Care Traffic Control is using situational awareness and automation to optimize mobile workflows across the enterprise."
  • Let do some unpacking here.

βš—οΈ Breaking it down

  • Situation awareness is used by people to make decisions in a short planning horizon.
  • Awareness is found in context like LBS and other HIS systems.
  • We want to emphasize automation as a fundamental property of CTC.
  • CTC has human-in-the-loop automation that comes from digital twin.
  • RTHC focuses on all operations, but CTC optimizes mobile operations.
  • CTC is across the enterprise with connected workflows to remove bottlenecks.

πŸ›£οΈ Journey not a puzzle

  • This definition shows why the digital twin is so important.
  • Each week in the newsletter we have been laying out the pieces.
  • But this is a journey not a puzzle.
  • There are valuable steps that can be taken right away
  • I have received so much encouragement from many who are excited to get started.
  • It starts with a model so let's build one together!

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Paul E Zieske
​Location Based Services Consulting

600 1st Ave, Ste 330 PMB 92768, Seattle, WA 98104-2246
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Why Where Matters

A revolutionary approach to healthcare operations using Location-Based Services that feature workflows. If you are a consultant, improver, vendor or leader who wants to learn about new systems of efficiency you are in the right place.

Our weekly newsletter that tackles the complex world of location based services using concepts from Care Traffic Control. Taping into IoT, digital twins, geolocation and mobile devices we provide insight to an industry that is primed for new ideas.

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